Online Reputation Management for Hotels
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
Hotel Online Reputation management is the most important for a hotel to build it’s image. It is very important to keep a track of what is being said about your business and from which part it is being said. PPCChamp provides best services for Online Reputation Management for Hotels to track the activities happening against your business on the web.
It is very important for a business owner to be proactive by responding and caring about the guest’s experience. What they feel? What are their reviews? How can we improve more to make the customer more happy? By asking these questions, you can get positive reviews as you yourself interact with your visitors. But still their are few not happy with your services or sometimes your competitor’s do some kind of activity to hurt your image, for that PPCChamp helps you to track and overcome from those negative waves.
Why is Hotel Online Reputation Management Important?
According to the latest Trip Barometer study by TripAdvisor, 9 out of 10 travelers said that reviews were important in their purchasing decision. Now, what conclusion we can take out from this survey is before a person selects a Hotel in any city, he/she looks for the reviews posted by public on the internet. People believe more in online reviews, comments, blogs, posts in social media than a man’s word of mouth.
5 good reasons for Hotels to implement ORM
- Helps you to avoid yourself from negative discussion forums.
- Get more engaged with your customers.
- Track what people think and say about you and your business.
- Make your business a brand and give it a positive image.
- Make your hotel reputed and get more customers.
Handling Positive and Negative Reviews of Hotels
The social media is very large. You can never know how many people are talking positive about you and how many are talking negative about you. For a businessmen, the first preference should be engaging with the feedback of the customers to provide them best possible services.
You can never have a track of reviews until you hire a good Online Reputation Management service providing company. PPCChamp has several tools which have auto generated alarms for any review and comment posted by any person. We have the experts who detect that reviewer and makes strategy to overcome it.
How to decide when to remove reviews
Removing the reviews posted by any person should not be a preferred option. But still their are several instances when we have to take such steps.
- Does it contain inappropriate language?
- Does it contain misinformation?
- Is it a direct attack on the organization’s reputation?
If the answer for these questions is YES, preferably delete the reviews else try to answer the person’s review/comment positively by apologizing or making some good deals to handle that bad review.
PPCChamp is the #1 Digital Marketing Company working on 360 degree business development. We have expertise for-
- SEO (Search Engine Optimization)
- SMO/SEM (Social Media Optimization/ Search Engine Marketing)
- PPC (Pay per click marketing)
- ORM (Online Reputation Management)
- Web Designing (UI/UX)
PPCChamp provides ORM services for famous personalities, actors, actress, politicians, business men, directors, high profile people, Companies, Industries, School, Colleges, Universities, Hospitals, Doctors, Lawyers, athletes, sports player, hotels, restaurants, jewelers and other service providers and others as well in all the countries and their cities like India, USA, UK, Canada.
Skype ID: ppc.champ
Phone Number: +91 9915337448
PPCChamp provides Online Reputation Management services at the best affordable prices. We have worked for over 500 clients worldwide and helped them to maintain their internet reputation as well.